You have specific data protection rights under the UK Data Protection Act 2018 (the 'UK Act'), and the EU General Data Protection Regulation ('GDPR') which came into force on 25 May 2018.
Who we are
What information do we collect?
When you visit the Protectmybike.co.uk website to purchase a cycle insurance policy we collect some personal information about you that you input directly into the website. This information includes personal details such as your names, address, email address, telephone number, date of birth, bike details and your marketing preferences.
How we use the information we collect about you?
We collect and process the information about you so that we can provide you with the products and services you request. This includes:
- meeting our contractual obligations to you
- issuing you with an insurance policy
- servicing your policy (including claims assistance, policy administration, payments and other transactions)
- detecting, investigating and preventing activities which may be illegal or could result in your policy being cancelled or treated as if it never existed
- and, only if you agree, to contact you regarding other products and services that we think may be of interest to you
When you purchase a wedding insurance product or service through us, your personal information may be shared with and processed by our associated companies, introducers, insurers, intermediaries, brokers and agencies for the purposes of administration, including third parties providing services to them. In these circumstances, we have strict contractual terms in place, to make sure that your information remains safe and secure.
We may also provide your personal details to our regulators (e.g. the Financial Conduct Authority) or other law enforcement bodies if we are legally required to do so.
Please note: We will never sell or share your information with anyone else for their marketing purposes.
How we store and protect your information
All personal information collected by us is stored on secure servers and might be transferred outside the UK and European Economic Area but only where appropriate contractual obligations of adequate protection are in place. When you input information on our website the data is transferred to us securely. You will see that the website shows a green padlock and the website address begins with “https”. Our website uses Secure Socket Layer (SSL) technology, which is the standard security technology for establishing an encrypted link between a web server and a browser. We also have security measures in place in our offices to protect the information that you have given us.
We will need to keep and process your personal information while you are a customer of ours and for a period after this time so that we can meet our regulatory obligations, deal with any reasonable requests from our regulators and other authorities and for statistical analysis purposes.
We would like to send you information about other products and services that we think may be of interest to you. If you have consented to receive marketing (opt-in), you may opt out at anytime. If you no longer wish to be contacted for marketing purposes, please click here. We will only communicate with you and send you these offers by email. When we send you a marketing email we will also give you the opportunity to unsubscribe from future marketing.
Access to your information and correction
You have the right to request a copy of the personal information that we hold about you. To do this simply write to us at the address below or contact us by email (See How to Contact Us section below). We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you. We want to make sure that your personal information is accurate and up to date. As such, you may ask us to correct or remove information you think is inaccurate.
- To enable progression through the online quotation process to ensure that you have a seamless purchase experience
- To provide information that can help us to understand what interested you on our website
- To track sales from online affiliates so we can pay them any commissions due
- To measure the effectiveness of our advertising and how visitors use our site
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How to contact us
In writing: Insuremore Ltd, 282 Leigh Road, Leigh on Sea. Essex SS9 1BW
By email: email@example.com
If you wish to make a complaint about the use of your personal information, please contact our Data Protection Officer using the details above. You can also complain directly to the Information Commissioner’s Office (ICO). Further information can be found at https://ico.org.uk/