Man on bike
At Protectmybike we are passionate and committed to delivering the best customer experience and service at all times. That’s why we have partnered with Feefo, a global leader in collecting verified reviews from real customers. All customers who purchase a policy through Protectmybike will receive an email from Feefo inviting you to provide your feedback on your recent purchase experience. Typically this will be within 7 days of the purchase of your policy.

We will also send a feedback request to all customers who submit a claim to find out what they thought of the claims experience and process. This enables us continually monitor our service and claims performance to make sure we continually meet and exceed our customers expectations.

If you would like to provide any feedback, comments or suggestions directly to Protectmybike then please do email us directly at All feedback and suggestions would be gratefully received and will help us to improve our product and service for all customers.